1. Prices quoted are nett and in MYR (Malaysian Ringgit).
  2. No cancellations and refunds are allowed after transactions have been made.
  3. All vouchers are ineligible for redemption via this online store.
  4. World of Hyatt points are not valid for collection or redemption via this online store.
  5. All orders and payments must be made in advance prior to collection and delivery, and according to the stipulated processing time set for the respective items.
  6. Collection of all orders can only be made within JP teres, or at the drive-up collection point of JP teres. For in-house guests, all food orders are available for self-collection only and not applicable for room service deliveries.
  7. Delivery service is available at a flat rate of MYR 15 nett per order and delivery coverage is only within Kuala Lumpur.
  8. All deliveries are handled by third-party companies. Grand Hyatt Kuala Lumpur is not liable or responsible for any delay, loss or damage that occurs during delivery process.
  9. All items presented on this online store are subject to availability and Grand Hyatt Kuala Lumpur reserves the right to replace unavailable items with new ones of equal or lower value.
  10. Please refer to the physical packaging of the items for information on exact expiry date and storage.
  11. Grand Hyatt Kuala Lumpur reserves the right to alter the prices and items listed on this online at any time, and without prior notice.
  12. Prices may vary during festive periods.